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Research

Digital Workplace Consulting Defines End-user Productivity Needs

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by Mrinal Rai
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Automation Summit 2018
 
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According to the recently published ISG Provider Lens™ Quadrant report on Digital Workplace for the US market, consulting services have become a critical element in workplace digital transformation. Enterprises have moved away from a “one-size-fits-all” approach and have replaced it with a focus on enabling mobility, service desk automation and enterprise social collaboration. Services providers often provide workplace consulting services as a precursor to their own implementation services. The leading service providers understand the diverse needs of enterprise clients and align their consulting services toward workplace enablement based on the best technology mix.

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