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Along with all the “to-do’s” in any new CIO role comes the inbox deluge of “how-to’s” from well-meaning colleagues and revenue-hungry service providers. Often this advice comes in the form of recipes for success—like a cookbook. Take an egg, add some milk and flour, a bit of leavening and voila! Instant success!
Of course, it’s not that simple. Yes, you need to do the basics: the user satisfaction study, the financial analysis, the technology review, the alignment to the business. That’s the obvious part! But today’s CIO faces far different challenges than even a few years ago. IT, and the CIO in particular, must become a business manager, a service broker and a contributor in the digital success of the organization. It must remain deeply engaged in keeping the back office running but also help to create and improve digital products and marketing for the client-facing parts of the business that are looking for new growth opportunities.
In many ways, IT is becoming the business. Today’s CIO must either deliver or be eaten alive. If you fail to deliver, new roles like the Chief Digital Officer and traditional roles like the Chief Marketing Officer will increasingly call the digital shots.
Consider these Top 5 suggestions for thinking differently about the first year of your new role:
ISG can help you think through your transformational project, whether it’s your first year or your fifth year as CIO. Read more about how to approach the changing IT landscape in our recent white paper Making an Impact: Creating and Sustaining Positive Change in Your First Year as CIO. Or contact Cynthia or Jesper directly to discuss further.