Sourcing Solutions and Deal Advisory
Sourcing, contracting and navigating the technology provider ecosystem.
Sourcing and contracting is our business
ISG understands that there are many different triggers for a sourcing engagement -- a contract renewal, new cost optimization targets, a transformation initiative, a strategy change, or even changing business needs based on growth. All of these different reasons for sourcing have their own complex requirements. No matter what those requirements are, ISG is the best partner to ensure you get the desired business results out of your technology investments.
The Sourcing Lifecycle
To ISG, sourcing is more than selecting a provider and completing a transaction. We ensure you get the most value out of your technology investments by addressing the entire sourcing lifecycle, from building and aligning the IT strategy all the way through to governance of the supplier and contract.
IT Strategy & Operating Model
We provide a playbook to align your business needs, sourcing strategy and operating model, including what to source, renegotiate or retain for your technology landscape. This way, you know ahead of time the impact on your operations, the business case for the engagement, and how you'll measure and achieve the results needed.
Benchmarking, Research & Assessments
At the start of the project, we help you align your IT strategy with your sourcing goals via a financial analysis. ISG helps build the business case for sourcing, starting with a benchmark of your costs against the market and total cost of ownership (TCO) models.
Throughout the entire sourcing lifecycle, our +5,600 assessments, deep provider comparison research and hundreds of contracts serve as an unmatched source of insights for sourcing decision making.
Supplier Selection & Contracting
Our proven-comprehensive sourcing and contracting methodology, ISG FutureSource™, is now digitized as our ISG Tango platform: flexible, fast, collaborative and built for you. Woven in to our solution is our insights-driven provider selection research, market experience and contracts data, which helps you find the right provider(s) for your needs.
The result? A contract that allows you to manage your technology services to realize the power of your business case.
Organizational Change Management & Training
Research shows that 62% of project success relies on people – without addressing how the change will impact your people and training them to adapt, your organization may not adopt the change, wasting time and money. We proactively tackle the challenges of a transition so you can build a strong foundation for partnership and transformation to the future state.
Transition & Strategy Realization
We guide you from a signed contract through the transformation state all the way to the desired future-state smoothly, ensuring measurable results that match the business case. From ensuring adoption of the new ways of working to KPI monitoring and actioning to knowledge transfer, ISG assists with each step to make sure you get what you paid for.
Supplier & Contract Governance
Benefit from the power of $65B total contract value to drive 80% increase in contract compliance in 12 months or less. ISG has deep supplier and contract management advisory expertise to optimize supplier relationships and risk, plus a proprietary platform, ISG GovernX, to automate contract management.
Client Stories
Meet Our Team
Chuck Walker
Partner
Chuck Walker
Chuck Walker, ISG Partner and America’s Transaction and Transition Leader, leads the Sourcing Strategy group within the Sourcing Solutions team. Chuck brings more than 25 years’ experience in IT strategy, service delivery, consulting and advisory services including assessments, strategies, transactions, implementations, service management and corporate governance and compliance.
Richard de Beijer
Director
Richard de Beijer
Richard de Beijer is a Director at ISG and offers clients more than 27 years of experience in information technology strategy and digital transformations, thereof more than 15 years in strategic IT sourcing for a global energy major and in management consulting. As a leading member of ISG sourcing practice, he is a recognized specialist in defining and managing all commercial and technical aspects of complex IT sourcing transactions.
Anthony Drake
Partner and President, EMEA
Anthony Drake
Anthony “Ant” Drake is Partner and President of ISG’s EMEA business. Since joining the firm in 2011, he has advised more than 70 clients across Europe on complex technology, sourcing and commercial decisions. From AI readiness to large-scale sourcing and transformation initiatives, he works closely with executive teams at the board and C-suite level to help navigate change, balance growth and cost pressures, and make decisions that shape long-term performance. A respected voice in the industry, Ant is recognized for his ability to shape durable, high-impact relationships between both private and public sector clients and service providers and to translate strategic intent into measurable outcomes. Ant holds a BSc (Hons) in Industrial Economics from the University of Nottingham (2:1).
Julien Escribe
Partner
Julien Escribe
Julien oversees ISG’s IT and technology consulting and advisory teams across South Europe, Middle East and Africa. He works to make sure that clients are using the right technology to optimize their IT and Network/Telecoms operations, including workflow, efficiency, and that they’re getting the most from every interaction with their technology service providers.
Dr. Daniel Gerster
Partner
Dr. Daniel Gerster
Dr. Daniel Gerster is a Partner at ISG and offers clients more than 22 years of experience in strategic information management, thereof nine years as global CIO in a professional services company and more than 13 years in management consulting. Daniel helps CIOs and leading IT executives to successfully master digital transformation and to increase core capabilities such as organizational agility or resilience. He has a highly successful track record in CIO advisory. He is a well-known specialist for IT sourcing and contracting and covers commercial, legal and data protection aspects. He is a recognized speaker at conferences for IT executives, on IT events such as Sapphire, DSAG, VOICE, and BME IT Sourcing, VOICE Entscheiderforum.
Andrea Spiegelhoff
Partner
Andrea Spiegelhoff
What she does at ISG
Andrea approaches her clients’ toughest problems, most ambitious goals, and most compelling opportunities with a simple and inspiring motto: “Everything is possible.” She grounds this visionary outlook with an exceptional understanding of what it takes for businesses to succeed into today’s complex markets, and how ISG’s portfolio of solutions and services can help them make rapid competitive transformations.
Past achievements for clients
Andrea began her career in banking and classical business management environments. In her career at ISG, she has built on this rigorous foundation, cultivating a holistic expertise that allows her to apply her knowledge and experience across the entire business process optimization and digital transformation life cycle, from assessment through value realization.
Among her 100+ engagements with ISG’s largest global clients, Andrea worked directly with senior leadership at a leading global healthcare firm to reshape their digital agenda. The company had never outsourced IT and needed to catch up with the market fast. She orchestrated a complete digital transformation, establishing a cutting-edge, product-aligned organization that leapfrogged legacy technology to achieve a rapid positive transformation – a process that many companies take a decade or more to complete.
