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Shared Services or Outsourcing?
By Kevin Lewis
As organizations grow in size and complexity, they often consider outsourcing certain functions, developing a shared services approach, or applying some combination of the two. Selecting an optimal approach requires a business case based on an objective assessment of risks and benefits.
High Cost of Automation
Healthcare payers are finding that maintaining high levels of automation in claims processing requires frequent and expensive upgrades to complex legacy systems. A better solution: reduced customization coupled with process improvement and investment in people. Domestic sourcing models could be an ideal fit to address this emerging need.
Ways Developers Can Improve Your Cloud Infrastructure Decisions
Organizations seeking Infrastructure-as-a-Service (IaaS) often assign in-house infrastructure experts to assume responsibility for the selection process. Since the "I" in IaaS stands for "infrastructure," that makes sense — to a point. But other stakeholders have important input to offer and should not be neglected.