knowledge powering results®
Avoiding the Siren Song of Technology: Focusing your Digital Strategy on Business Outcomes
By Prashant Kelker
What does it mean to "go digital?" It starts with resisting the lure of technology for technology's sake and taking advantage of only those emerging technologies and as-a-service solutions that align with your business objectives. By building a "digital fabric," enterprises can connect and influence their customers, employees, partners and providers to create sustainable and market-disrupting value.
Driving Greater Return on Engineering Services Investment
By Dave Tienstra
For many enterprises, engagements with engineering services providers traditionally have been short-term, project-based affairs. But the end-game is changing, as enterprises face increasing pressure to continuously enhance their products and services through digitalization—and to do it faster than the competition. Is it possible to meet the new demands? Yes, but it requires a shift toward more strategic partnerships with equally invested engineering services providers.
Moving from the Time and Materials Treadmill to a Managed Service
Today’s enterprises are managing more and more vendor relationships and paying for more and more distinct IT capabilities with distinct commercial contracts. Some projects have traditionally lent themselves to a simple calculation of the hours devoted to the project multiplied by agreed-upon rates, plus the cost of materials. But today, enterprises are re-examining some of these time and materials (T&M) contracts. They want to know what they might gain if they measure and pay for pre-defined outcomes in a managed service contract.