knowledge powering results®
Engaging HR with Data Analytics
By Debora Card
To replace intuition with data as a means of managing human capital, human resource organizations must consciously create a data-driven culture. HR leaders should be asking, "How did the data lead to this conclusion?" As seen at the HR Tech Conference this year, improved HCM technology suites offer increasingly sophisticated data analytics to both HR and business users.
High Cost of Automation
Healthcare payers are finding that maintaining high levels of automation in claims processing requires frequent and expensive upgrades to complex legacy systems. A better solution: reduced customization coupled with process improvement and investment in people. Domestic sourcing models could be an ideal fit to address this emerging need.
Characteristics to Look for in Selecting a Retained Organization
In outsourcing, we often focus entirely on the incoming service provider team and the transitioned employees without thinking through the skill sets required for the retained staff assigned to work with and manage the relationship with the service provider. Even the best service provider in the world can be derailed by a poorly performing client-retained organization.