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Engaging HR with Data Analytics
By Debora Card
To replace intuition with data as a means of managing human capital, human resource organizations must consciously create a data-driven culture. HR leaders should be asking, "How did the data lead to this conclusion?" As seen at the HR Tech Conference this year, improved HCM technology suites offer increasingly sophisticated data analytics to both HR and business users.
High Cost of Automation
Healthcare payers are finding that maintaining high levels of automation in claims processing requires frequent and expensive upgrades to complex legacy systems. A better solution: reduced customization coupled with process improvement and investment in people. Domestic sourcing models could be an ideal fit to address this emerging need.
Practicing Relevance: The CIO as Business Partner
In the past, a CIO was expected to be a technical expert who reactively provided services to business customers. In today’s world, CIOs are required to deliver business value by leveraging technology as an enabler. Here are the ISG Top 5 suggestions for helping CIOs shift their role from order-taker to business partner.