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Shared Services or Outsourcing?
By Kevin Lewis
As organizations grow in size and complexity, they often consider outsourcing certain functions, developing a shared services approach, or applying some combination of the two. Selecting an optimal approach requires a business case based on an objective assessment of risks and benefits.
High Cost of Automation
Healthcare payers are finding that maintaining high levels of automation in claims processing requires frequent and expensive upgrades to complex legacy systems. A better solution: reduced customization coupled with process improvement and investment in people. Domestic sourcing models could be an ideal fit to address this emerging need.
Considerations for Moving Workloads to the Cloud
Since cloud computing can offer a huge boost to operational efficiency and agility, some enterprises are tempted to move as many applications to the cloud as they can as quickly as they can. In reality, some applications are a great fit for the cloud and some are not. Moving workloads to the cloud requires some forethought, and charging ahead with little planning or analysis leads to reduced benefits.