Unlock business value and outcomes with smart products & services, autonomous operations, and a connected ecosystem.
What is digital engineering? It is the practice of achieving elevated business outcomes by connecting core capabilities leveraging modern tools and technologies within your existing business and technical ecosystem. It leverages a diverse and harmonized highway of data and information flow to enable your business to become smarter and more connected. Customer personalization, product design, manufacturing, distribution and maintenance are all key value-driven use cases. To achieve these results, you must leverage a variety of technologies, including artificial intelligence, AR/VR, digital twins, 5G and Internet of Things (IoT).
ISG’s team of engineering practitioners possesses deep industry expertise and technical skillset that offers independent and objective advisory to help you design your end-to-end digital transformation program.
Assess
We help you assess the current state of your digital engineering initiatives and how you measure against ISG‘s industry benchmarks and best practices. Based on your current state, ISG works with you to develop a strategy that generates sustainable value.
Define
ISG guides the development of your transformation roadmap, with key element including data and platform, relevant technologies, organizational, and partnership aspects. The ISG Roadmap simplifies the complexity of implementing digital initiatives.
Watch the video above to better understand how our digital engineering capabilities can help you achieve your business goals.
Source and Transform
ISG advises you on your sourcing strategy, guides you in your make/buy/partner decisions and potential sourcing scenarios so that you can effectively implement the roadmap. We support the onboarding of a best-in-class ecosystem which offers flexibility and enables agile contracting to scale and sustain the initiatives. ISG works with you to define the right key performance indicators (KPIs) and governance mechanisms to monitor and track value.
ISG helps providers create a differentiated positioning in the secured, intelligent, connected economy. We work with you to shape the market.
Assess
ISG assesses your existing portfolio and market relevance to identify gaps and opportunities for improvements.
Analyze
We help you identify whitespaces and redefine your reference portfolio for chosen industry segments and work toward a targeted traction.
Go to Market
ISG's "market making" services help you reshape your go-to-market strategies. This includes:
Learn about ISG's expertise in the manufacturing space, including automotive, industrial and aviation. Embrace digital transformation at speed and scale for better resiliency, agility, adaptability and spend/value.
BrowseLearn about ISG’s expertise in building digital solutions like direct-to-consumer ecommerce, IoT, connected smart homes or demand-driven supply chains. From procurement to your network, software, next-gen sourcing and benchmarking needs, ISG brings deep CPG market and advisory insights to help you achieve your strategic goals.
BrowseLearn how ISG has helped the world's most respected communications, media and technology companies outrun the competition. Leverage ISG’s expertise to achieve operational excellence, sustainable growth and savings. Are you considering investing in AI, augmented reality or experiential marketing tech? We can advise you.
BrowseDiscover how we can solve your Life Sciences industry specific challenges. We'll help you navigate regulatory hurdles and cost pressures – plus digitize to focus on patient centricity and medical innovation.
BrowseOptimize your strategic direction and digital projects for defensibility in a transparent industry. Find out how our advisory and solutions can identify and bridge the gaps, enabling your digital transformation goals.
BrowseContact us to learn more about how ISG advisory can help you in your transformation journey.
Contact UsAI investment is accelerating, but results remain uneven. Only one in four initiatives is meeting revenue impact expectations, at an average spend of $1.3M per use case. Enterprises are no longer asking whether AI works. They are being asked to prove that it pays.
We help you identify where AI agents deliver the most value, restructure workflows around them and build the accountability models that keep autonomous execution auditable. The enterprises that win won't be the ones that reacted. They'll be the ones that designed for it first.
We give enterprises transparent, benchmarkable pricing models that tag each resource unit with the autonomy level used to deliver it. As AI capability advances, your pricing keeps pace. Both buyers and providers can quantify what that progress is worth.
We bring analysis of more than $2.6 billion in tracked AI spend to every sourcing decision. Procurement, technology and finance leaders get the independent intelligence to rationalize vendor portfolios and hold providers accountable to measurable outcomes.
We embed controls at the point of data creation, define accountability for autonomous actions and build adaptive frameworks that keep pace with AI without impeding it. Enterprises that get this right don't just manage risk. They build the trust that lets them scale faster.
We ground strategy in research across 2,400 enterprise use cases, aligning investment to where impact is proven and designing the data, talent and governance foundations that move AI from pilots into the workflows that drive commercial results.
We benchmark your AI readiness against peers across 75 countries, identify the dimensions holding you back and give you a personalized roadmap to close the gap.
AI investment is shifting decisively toward revenue-generating functions. CRM automation, sales enablement and forecasting have replaced chatbots and IT productivity tools as the leading use case priorities, reflecting enterprise recognition that productivity gains alone do not satisfy board-level scrutiny. At the same time, use cases in production have doubled since 2024, and the portfolio is diversifying rapidly, with over 300 distinct function and industry-specific use cases now in active deployment.
ISG research across 2,400 enterprise use cases shows that the strongest AI returns are currently concentrated in compliance, risk management and quality control, not in the growth and cost outcomes most enterprises originally set out to achieve
The gap between where enterprises are investing and where AI is actually delivering is the defining commercial tension of 2025. Organizations that close it by targeting functions with structured, revenue-attributable data and clear ROI measures will establish performance benchmarks that compress the window for competitors still cycling through pilots. The standard is being set now.
ISG is a leader in proprietary research, advisory consulting and executive event services focused on market trends and disruptive technologies.
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Learn MoreThere is a growing disconnect between what digital commerce platforms were originally built to do and what modern revenue teams now need them to deliver. Most traditional platforms were designed to manage storefronts, catalogs and transactions. They perform well when the goal is to display products, enforce static pricing and process payments. But in today’s revenue environment, the challenge is no longer limited to completing a transaction. It is about orchestrating revenue across multiple moments, touchpoints and decision makers over time. As organizations adopt recurring revenue models, usage-based pricing and faster deal cycles, commerce technology that cannot adapt to these realities becomes a constraint on growth rather than a driver of it.
Particularly with the integration of generative and agentic artificial intelligence (AI) technologies. Generative AI usecases have quickly proliferated across all aspects and phases of engineering- spanning from R&D, design, build, test, run/ operations, to aftermarkets, field services, and ultimately in the digital business platformization services. These innovations have transformed various sectors, including chip design, precision manufacturing, life sciences, and service platforms in banking, financial services, insurance, and retail. Hyperscalers—large-scale cloud service providers—have played a pivotal role in this transformation by offering advanced AI services tailored to engineering design applications.
Many enterprises are rushing into the data-centric fray without a sound strategy or roadmap. The pandemic has not only accelerated the analytics transformation but has allowed enterprises and service providers to prioritize investments and innovations to support this journey. Read this report to find the right partner for you.
Infosys’ Engineering Services practice represents one of the company’s core businesses with an annual turnover of approximately US$1 billion. It has been identified as one of the fastest-growing service lines in the organization. Learn the latest in this ISG research note.
Browse all the latest research pertaining to engineering solution topics here. From data engineering and digital engineering to the latest engineering market moves, we help you stay current with the top trends, providers and need-to-know services.
